The task of the Care Bases is to provide agency-independent, comprehensive, local advisory services to persons with care needs and their family members.
Here you will receive comprehensive information on the statutory care insurance, on health insurance and social assistance, as well as competent advisory services and assistance with all services relating to the subject of care. The various advisory and care services are interlinked here. The staff will provide you with information about services and respite programmes for carers. You will find support in clarifying financial issues, and assistance in making applications.

This service is provided centrally at four Care Bases, and also close to home in the nine city districts. The Care Bases include employees from the health and care insurers AOK Rheinland, Knappschaft, Novitas BKK and the City of Essen to provide advisory services.

Care Base in the offices of the City of Essen
Steubenstr. 53
45138 Essen
Telephone: +49 (0)201/88-50089
Fax: +49 (0)201/88-50153

Opening hours:
Monday to Friday, from 8:30 a.m. to 12:30 p.m.

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